FAQs

Mental illness refers to a wide range of mental health conditions or disorders that affect a person’s mood, thinking and behavior.

Many of these conditions are caused by a combination of biological, psychological, and environmental factors.

Some preventive measures can be adopted to decrease the likelihood of developing mental illnesses.

• Engaging in regular physical activity, maintaining a balanced diet, and getting adequate sleep are essential for promoting mental well-being. 
• Building strong social connections and nurturing relationships with family and friends can also provide a protective factor against mental health issues.
• Practicing stress management techniques such as mindfulness, meditation, and relaxation exercises can contribute to resilience in the face of life's challenges.

Depending on the disorder, treatment can help a client get better, and in some cases, full recovery can be achieved through effective treatment.

Symptoms of mental disorders vary depending on the type and severity of the condition. Some general symptoms that may suggest a mental illness include:

• Problems in concentration
• Long-lasting sadness or irritability
• Recurrent changes in energy
• Extremely high and low moods
• Excessive fear, worry, or anxiety
• Social withdrawal
• Dramatic changes in eating or sleeping habits
• Strong feelings of anger
• Delusions or hallucinations (seeing or hearing things that are not really there)
• Increasing inability to cope with daily problems and activities
• Suicidal thoughts
• Unexplained physical problems
• Confused thinking
• Abuse of drugs and/or alcohol

Mental health and physical health go hand-in-hand. For example, physical exercise can improve your mood and reduce your anxiety, among many other benefits. Similarly, neglecting your mental health can lead to serious health complications, including heart disease, high blood pressure, a weakened immune system, obesity, and more. Depression can cause problems like insomnia and chronic fatigue.

Mental health problems are prevalent in the UAE. Approximately one in five individuals in the UAE are estimated to experience a mental health issue in any given year, yet unfortunately, a significant number may not receive the necessary assistance. If you find yourself facing such challenges, it's crucial to know that support is accessible. Seeking appropriate help can have a significant positive impact on your overall well-being, so it's recommended to reach out to qualified professionals for guidance. This is where clinic’s such as ours can help you.

We provide specialized behavioral and mental health care services including therapy, counseling, and psychiatric support. We also offer supporting services for general healthcare.

• Applied Behaviour Analysis (ABA) 
• Art Therapy 
• Child and Adolescent Psychology 
• Coaching / Coaches 
• Counseling 
• Eating Disorders 
• General Practitioner
• Neuropsychology 
• Nutrition / Dietitians 
• Obstetrics & Gynaecology 
• Occupational Health 
• Occupational Therapy 
• Paediatrics 
• Pain Management 
• Physiotherapy 
• Physical Health 
• Play Therapy 
• Psychology / Psychologists 
• Psychomotor Therapy 
• Social Work / Social Workers 
• Speech Therapy 
• Support Groups

7th floor, M’Square Building, Al Mankhool, Bur Dubai, Dubai, UAE.
You can find us on google maps here.

To make, reschedule or cancel a booking, Telephone: +971043169999 Call us between 7am– 8pm 7 days a week Email us: [email protected]

We understand that scheduling an appointment might feel like a big commitment, so please don't hesitate to stop by our clinic anytime – we'd be delighted to assist you.

We are open 7 days a week from 8am to 7pm.

The initial consultation varies, and we will always ensure you feel comfortable and safe. Here are the key points:

• We will always respect your privacy and confidentiality is of the utmost importance to us, as is your welfare. We will do whatever we can to make you feel conformable at the clinic. 
• When you first arrive at the clinic you will be asked to register and will need to provide your emirates ID; you may also be asked for details of your health insurance.
• In your first meeting, which is known as the ‘intake’ session, you and your therapist will talk and discuss details of your treatment plan.
• Therapy is tailored to your pace and needs so be open with your therapist or doctor and explain your reasons for seeking treatment, your background, life circumstances, past treatment experiences, and therapy goals. You can set boundaries if certain topics are uncomfortable.
• Your therapist may ask you to complete questionnaires about your medical history and current mental state. Your responses will be completely confidential and help us agree the best care for you.

We pride ourselves on the quality of our healthcare professionals and each is an expert within his or her own field. You can see our professionals here.

We do not provide emergency assistance at the clinic. If you need urgent care or assistance, please visit your nearest hospital emergency department.  Refer to our support page.

We can help you with many types of mental health including:

• Addictions
• Anger management
• Anxiety
• Child and adolescent mental health
• Depression
• Eating problems
• Grief problems 
• Mood disorders
• Obsessive-compulsive disorder
• Panic attacks
• Post-Traumatic Stress 
• Relationship counseling 
• Relationship problems
• Sleep problems
• Stress and resilience
• Trauma

We recognize the importance of providing medical care to our patients and community so, as well as supporting you on your mental health journey, we also provide: 

• General Medicine 
• Obstetrics & Gynecology
• Occupational Health
• Pain management

Arabic and English are the key languages at our clinic. Our team also speak French, Filipino, Arabic, French, German, Malayalam, Hindi, Tamil, Urdu

Early detection and prevention of common health issues is possible through preventive health screening, enabling you to take proactive measures before they develop or worsen. Our clinic provides testing for:

• Diabetes and insulin resistance
• Hyperlipidemia
• Blood Pressure Measurement
• Cholesterol Screening
• Blood Glucose Testing
• Cancer screenings and prevention: pap-smears and breast cancer detection
• Immunizations 
• Body Mass Index (BMI) Assessment

We have taken comprehensive measures to ensure a secure environment for you and our employees.

• Please wear a mask if you are sneezing or coughing.
• Sanitize your hands using the hand sanitizer provided. 
• Maintain a comfortable distance from others. 
• These simple steps help us collectively create a safe space for everyone.

Yes, we are proud that we have doctors and counsellors who are experienced and qualified in many aspects of mental health care for our younger clients. We see children from the age of 2 (two) years and above.

Ensuring confidentiality at our clinic is crucial for creating a safe and trustful environment for our clients. 
Here are some key measures that we employ at Aman Lil Afia Clinic to maintain strict confidentiality:

• Strict Privacy Policies: We have comprehensive privacy policies and procedures in place that adhere to legal and ethical standards, including compliance with relevant laws such as the Health Insurance Portability and Accountability Act (HIPAA) or other applicable regulations.
• Confidentiality Agreements: All staff members, including therapists, counselors, and support staff, are required to sign confidentiality agreements that highlight the importance of maintaining client confidentiality. These agreements outline the strict guidelines and consequences for any breach of confidentiality.
• Protected Health Information: We handle all client information and records as protected health information and ensure secure storage and access. Electronic records are encrypted and accessible only to authorized personnel through secure systems.
• Limited Access: We restrict access to client information to authorized personnel who require it for treatment, payment, or other essential purposes. Staff members undergo regular training on privacy and confidentiality practices to ensure their understanding and compliance.
• Secure Communication: We utilize secure communication methods, such as encrypted emails and secure messaging platforms, when exchanging client-related information. This helps protect sensitive information during electronic communication between staff members and clients.
• Physical Security: We maintain secure physical environments, including locked filing cabinets and restricted access to client records and therapy rooms, to prevent unauthorized access to confidential information. 
• Professional Ethics: Our staff members are bound by professional ethics and ethical codes specific to their respective disciplines, which emphasize the importance of confidentiality. They are committed to upholding these ethical principles and protecting client privacy.
• Informed Consent: Prior to starting any treatment, we obtain informed consent from clients, which includes discussing the limits of confidentiality. This ensures that clients are fully aware of the circumstances under which confidentiality may need to be breached, such as instances involving imminent danger to the client or others.
• De-identified Data: When conducting research or sharing case studies, we de-identify information to maintain client privacy. Identifying details are removed or altered to ensure that individuals cannot be identified from the shared information.
• Ongoing Compliance: We regularly review and update our privacy and confidentiality policies to align with evolving legal and ethical requirements. This includes staying informed about changes in privacy laws and implementing necessary adjustments to maintain compliance.
• By implementing these measures, we are committed to safeguarding client confidentiality and creating a secure environment where individuals can confidently seek mental health care without fear of their personal information being compromised.